Category - Telehealth
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Felix Reviews and Product Details

Felix is a Canadian telehealth platform that allows you to get prescriptions for medications via an online visit with a licensed Canadian doctor. The medication is then shipped to your home or a location of your choosing. If you are not at home, you can pick up the medication at a post office. Visits are done asynchronously, which means you can complete them as you like. Felix provides medication for three categories: sexual, daily, and mental health. You can receive medication and treatment for hair loss, allergies, acne, anxiety, depression, cold sores, birth control, and other medical conditions. To create a Felix account, you must provide some of your medical information. Next, select which prescription medication you need and answer the corresponding medical assessment. A healthcare professional will review your information and approve or deny your request based on your medical profile.

If you are approved by a healthcare professional, Felix charges a $40 fee for your initial online visit. The fee includes a prescription valid for 6-12 months plus support from a healthcare practitioner or pharmacist. However, Felix occasionally waives the online visit fee as a limited-time promotion.  The medication costs depend on the types you choose. Felix provides an estimated cost of your medication (per refill) including the pharmacy fill fee. There is no charge for checkup visits as long you complete them while your prescription is still valid.

Free Trial? Yes
Free Version? No
Languages Supported: English


  • HIPAA Compliant
  • Instant message chat
  • Billing
  • Clinical documentation
  • Online prescription
  • Appointment scheduling
  • Virtual waiting room
  • Video conferencing

Felix pricing

  • Online visit fee
    Good for 6-12 months
    Learn more

Felix reviews

What our experts think


  • Convenience: One of the biggest positives for Felix Health is its convenience. Having prescription medication shipped to your home saves you from lengthy visits to a pharmacy. Felix Health also saves you from visits to a doctor’s office. Instead, you can complete the prescription approval process on your own time. One person said that it took them five minutes to get a prescription written and filled. Overall, many people agreed that Felix Health made things much easier.
  • Helpful and friendly staff: Several people said that Felix Health staff were helpful. If you have questions, the staff respond quickly with useful information. People also said the staff were friendly and easy to talk to.
  • User-friendly: The Felix Health website and mobile app were easy to use. The UI was neatly designed and intuitive. Those who were not tech-savvy could effortlessly navigate through the platform.


The main downside for Felix Health is that the mental health category only covers two conditions, anxiety and depression. People with other conditions like bipolar disorder, schizophrenia, or addiction disorders might not be able to use Felix Health. However, the mental health category is fairly new, so more conditions might be added in the future.


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