Spruce HealthCategory - Telehealth
Spruce Health Reviews and Product Details
Spruce Health is a cloud-based telehealth company located in San Francisco, U.S. Their goal is to provide instant and secure communication between patients and their healthcare providers or clinics. Spruce Health combines phone calls, SMS messaging, video, voicemail, and fax into one complete package. Spruce Health is HIPAA compliant. All sensitive health information sent on Spruce Health is protected with encrypted software.
There are two ways Spruce Health connects patients with their healthcare provider. Spruce Health provides a doctor or clinic with a link, which they then provide to their patients. The patient enters the link when they sign up for an account Patients can also enter their clinic’s/doctor’s phone number to connect with them. If a patient does not have a doctor, Spruce Health’s Care Concierge will work directly with the patient to find a provider.
Health care providers and clinics have a choice between two plans, Basic and Communicator. The Communicator plan offers more features, which include Phone Trees, Urgent Escalation Triage, Clinic Hour Call Rotation, and Scheduled Auto-Replies. A credit card does not need to be added when opening a Spruce Health account. Patients use Spruce Health for free.
- Video conferencing
- HIPAA Compliant
- Instant message chat
- Clinical documentation
- Virtual waiting room
- Online prescription
- Appointment scheduling