MendCategory - Telehealth
Mend Reviews and Product Details
Mend is a telehealth company formed in 2014 and located in Orlando, Florida, U.S. Mend’s goal is to improve the connectivity and efficiency of patient-doctor relationships. The company strives to provide an excellent user experience for both patients and healthcare providers. To enhance patient-provider engagement, Mend offers three main communication options: video calls, instant messaging, and phone/email integration. Mend’s video chat is HIPAA compliant. Some notable features include group video calls, virtual waiting rooms, and appointment scheduler and reminder. One last feature to mention is the AI Attendance Predictor. It is 90% accurate at identifying no-shows and cancellations in advance.
Users have a choice between two Mend accounts. The first account is the free version. The second account is called Mend Enterprise. It is a pay-to-use account. However, there is no fixed monthly price. Users are quoted a price based on their needs. Enterprise accounts come with added features, like group visits (up to 15), video recording, and staff and provider training.
- Virtual waiting room
- Video conferencing
- HIPAA Compliant
- Instant message chat
- Clinical documentation
- Online prescription
- Appointment scheduling
Free version$0per monthLearn more